Política de reembolso
FREE AND EASY RETURNS
We know MASAMI to be the absolute best in haircare. However, we know everything isn't for everyone and we want you to be as happy with your hair (and us!) as possible.
If you are unhappy with your purchase, you have 30 days from the date of purchase to return the unused product(s) for a full refund of the purchase price. Refunds are credited to the original credit card used for payment via lovemasami.com
To initiate the return process, please start a return here. You can print a label at home, package and drop off with FedEx. If you prefer to send us the product back on your own, that's ok too. Just make sure you get a tracking number as we aren't responsible for ensuring safe delivery to us.
To initiate the return process, please start a return here. You can print a label at home, package and drop off with FedEx. If you prefer to send us the product back on your own, that's ok too. Just make sure you get a tracking number as we aren't responsible for ensuring safe delivery to us.
To return an international order, please email us here.